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Prepare for Care

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Get ready for your visit and know what to ask.

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A little preparation can make your doctor's visit easier and less stressful. Think about bringing notes and questions that can help you discuss what matters most, understand your options — and leave your visit feeling more informed.
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Before your appointment

You don’t need to prepare perfectly but taking a minute ahead of time can help make it easier to discuss your cancer with confidence.

You may even want to keep this page pulled up on your phone and refer to it during your appointment.

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Write a list in advance

Your list should include questions and concerns you want to discuss including:

  • Any physical or mental symptoms you’re experiencing
  • Medications you’re taking
  • Pre-existing conditions you’re managing that your care team should know about
  • Whether you will need to see any other doctors or healthcare professionals
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Share what matters to you

No topic is too big or too small. Think about discussing:

  • Priorities such as continuing to work, eating well, and being physically active
  • Practical details like getting to and from appointments
  • Financial concerns such as being able to afford treatment
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Bring support

A family member, friend, or caregiver can help:

  • Listen and take notes
  • Support you during the conversation
  • Advocate for you if you’re unsure or uncomfortable
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Review treatment and next steps

Plan to talk about all aspects of your treatment plan including:

  • Goals such as slowing progression or preventing recurrence
  • Concerns about starting treatment or making treatment decisions
  • Managing side effects and adjusting to life after treatment
  • Your treatment schedule and next steps
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Understand your diagnosis and treatment plan.

Learning about your diagnosis takes time. Asking questions can help you better understand your cancer and what to expect.

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Get answers about your diagnosis.

  • What type of cancer do I have?
  • Has it spread or grown?
  • What stage is my cancer?
  • Where exactly is my cancer located?
  • Was biomarker testing done with my biopsy?
  • Will I need more tests before starting treatment?
  • How can I get a copy of my test results or pathology report?
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Talk about your treatment plan.

  • What types of treatment are used for my cancer?
  • If biomarker testing was done, how do the results impact my treatment plan?
  • What are the goals of my treatment plan?
  • How can I get ready for treatment and what can I expect?
  • If I am having surgery, how long will it take to recover?
  • What are some of the side effects of my treatment and what can I do to help manage them?
  • What steps can I take to make sure I can work during treatment?
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Ask about support and resources.

  • What support services are available?
  • Who can help me navigate care and next steps?
  • Who on my care team can I reach out to when I have questions?
  • I’m concerned about paying for my treatment, what resources are available to help?
  • Will I need any physical rehabilitation during or after treatment?
  • What kind of mental health or emotional support services are available?
  • What steps should I take before traveling?
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Care decisions can happen over time.

You and your care team don’t have to do it all at once. Staying involved in the conversation can help you navigate decisions with confidence. Keep these questions in mind as you move forward.

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How do the potential benefits and risks of each treatment compare?

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What short- and long-term goals should I consider?

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How might treatment affect daily life?

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When should follow-up conversations happen?

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When you hear the words “prior authorization,” here’s what to know.

For some medications, your doctor may need to get approval from your insurance provider before the prescription can be filled. This is also known as a “prior authorization.”

Without this approval, your insurance plan may not pay for your medication.

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Why do some medications or procedures require prior authorization?

Health insurance companies have long used prior authorization as a way to control their costs. Without prior authorization, your insurance plan may not pay for your medication, and you would be responsible for the full cost.

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What is prior authorization?

Prior authorization (also called “preapproval” or “precertification”) is what your health insurance company sometimes requires in order to approve coverage for certain medications or procedures before they are prescribed. It’s essentially your healthcare provider claiming that the care they prescribed is medically necessary.

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What happens if my prior authorization request is denied?

Don’t worry, you have options. Sometimes even simple clerical errors can affect a request. So, the first best step is to find out why. Your healthcare provider should be able to help. You and your provider may choose to appeal the decision if you think the denial was not justified.

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How long does the prior authorization process take?

Currently, prior authorizations are processed within 5 to 10 days. For some medications, it can take up to 30 days. For urgent requests, prior authorizations can be processed within 72 hours.

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From co-pay cards to help navigating insurance approvals, we’ll guide you to the right support. And if you’re eligible for our programs, we’ll help you get the Pfizer medicines you need.

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Frequently asked questions

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What can I do to help manage fatigue?

Fatigue is a common side effect of cancer and its treatment. It may feel different from everyday tiredness and may not improve with rest alone.

Try to balance rest by engaging in light activity, prioritizing daily tasks, maintaining good nutrition, and asking for support when needed.

Your care team can help you develop a plan based on your individual needs and treatment. They can also help identify possible causes of fatigue and discuss ways to manage it.

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How is surgery used to treat cancer?

Surgery removes cancer from the body. It may be used to diagnose cancer, confirm how far it has spread, or remove as much of the cancer as possible. Your care team can explain what type of surgery may be appropriate and what to expect.

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How are chemotherapy and radiation different?

Chemotherapy uses medicine that travels through the bloodstream to reach cancer cells throughout the body, while radiation therapy uses high-energy rays to target cancer cells in one specific area. Both may be used alone or together, depending on your type of cancer and treatment plan. Your care team can explain how each treatment works and why they may recommend one or both.

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What are targeted therapies?

Targeted therapies are designed to act on specific features of cancer cells, such as proteins or gene changes identified through biomarker testing, although they can also affect some normal cells.

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What are clinical trials, and could they be an option?

Clinical trials are research studies that evaluate new treatments or new ways of using existing treatments. Your care team can help you understand if a clinical trial may be appropriate for you and how it could fit into your treatment plan. If you are recommended for a clinical trial, your care team can help you review the details and decide what feels right for you. You may want to ask:

  • What is the study testing?
  • How does the treatment being tested compare to the standard treatment?
  • What are the potential benefits and risks?
  • How will participation affect daily life?
  • What would happen if I decide to stop participating?


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